roller coaster
UPPER MARLBORO, MD - MAY 11, 2014: The roller coaster, Super Man: Ride of Steel stands over 200-ft tall at Six Flags in Upper Marlboro, Md. near Washington, DC. (Photo by Lance Rosenfield/Prime for The Washington Post via Getty Images)

Rollercoaster Riders Left Stranded 200 Feet in the Air After Ride Malfunctions

It was a nightmare that had come to life when the riders of a roller coaster suddenly became stuck on its steep 202-foot incline. 

Videos by Wide Open Country

Making matters worse was the temperature. The mercury at the Warner Bros. Movie World theme park on Australia's Gold Coast on Wednesday, April 8, reached 86 degrees Fahrenheit when the ride suddenly stopped at 1 p.m. local time. 

What Happened on the Roller Coaster?

The DC Rivals Hypercoaster is described as the "tallest, longest and fastest HyperCoaster in the Southern Hemisphere." It opened in 2017 and reaches speeds of nearly 72 mph. 

Riders must be at least 7 years old and be 4 feet 2 inches tall to ride the roller coaster. After riders ascend its record-breaking lift hill, they then fall 195 feet at an angle of nearly 90 degrees. 

But in this instance, passengers did not experience that steep drop. One theme park attendee captured the moment and uploaded the footage on his Facebook page. 

He said, "See that rollercoaster? That is stuck. Sucks to be them. If you can see there, they've got umbrellas, and there's a guy at the top talking to them. There's someone halfway going up to rescue people."

In the clip, the riders are shaded underneath black umbrellas to help keep them cool on what was a "very hot day."

"That does not look like fun whatsoever," he said. It is not known how long the riders were stuck on the roller coaster. 

Was Anyone Hurt?

PEOPLE shared a statement from Village Roadshow Theme Parks (VRTP), which operates Warner Bros. Movie World. It confirmed that the roller coaster stopped because of "a ride sensor activation."

A spokesperson shared that all the riders were safe. Members of the staff were in "constant communication" with them before they were evacuated from the ride's "safe stop zones."

They added, "The safety and well-being of our guests is our highest priority."