Remember that Cuisinart recall in December? If you missed it, it was the largest recall of kitchen appliances in the history of the U.S. Consumer Product Safety Commission (CPSC). Conair announced a voluntary recall of Cuisinart food processor blades after receiving 69 consumer reports of broken blades in their processed food. About 30 of those reports included mouth lacerations or tooth injuries, yikes!
The recall affected 8 million units sold between July 1996 and December 2015. Cuisinart set up a website for consumers to test their model to see if it contained the defective rivets, and they made promises of free replacement blades.
Imgur/hansandfranz1
Well, here we are, seven months later, and I still haven't received my replacement blade from the Cuisinart recall. In February, I received a form letter thanking me for my patience. The letter advised that while they are producing blades as rapidly as possible, they estimate my blade could be shipped to me anytime between 5/1/2017 - 6/15/2017.
It's a few days past 6/15/2017 and my food processor is still collecting dust in the cabinet. Is it really reasonable to expect customers to wait for seven months to replace their defective blades?
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