Chick-fil-A Named #3 Fast Food Chain in America

Every year QSR (Quick-Service Restaurant) magazine shares their review of the top 50 fast food chains in the United States and this year is no different. According to the magazine, this year's top 50 was harder to calculate than last year due to the coronavirus and its effect on sales. So instead of reading this list as a status report, QRS shares that the list should be looked at as a baseline for the future. McDonald's and Starbucks took positions one and two, and as the two biggest fast food chains in the United States, it's pretty much unsurprising. However, the number three spot showed how important customer service is, especially during a global pandemic.

Chick-fil-A Named Number 3 Fast Food Chain in America

Restaurant chains learned quickly during the beginning of the coronavirus pandemic that nothing is more important than customer service. The Atlanta-based chicken chain quickly shifted to an all-drive-thru model when dining rooms were shut down, quickly getting orders out to cars and offering social distancing options such as mobile ordering and delivery. Early in the year the chain also added Family Meal Bundles to their line-up, making it easy to order bulk entrees, sides, and beverages.

Chick-fil-A has also been sharing fun ideas and entertainment options online via social media. They launched their Nightly Nuggets series in April, sharing recipes that use Chick-fil-A menu items.

Chick-fil-A Sauces

Curious where your favorite American fast food restaurant landed on the list? Take a look at the full review:

The QSR 50

  1. McDonald's
  2. Starbucks
  3. Chick-fil-A
  4. Taco Bell
  5. Burger King
  6. Subway
  7. Wendy's
  8. Dunkin'
  9. Domino's
  10. Panera Bread
  11. Chipotle Mexican Grill
  12. Pizza Hut
  13. KFC
  14. Sonic Drive-In
  15. Arby's
  16. Little Caesars
  17. Panda Express
  18. Dairy Queen
  19. Popeyes Louisiana Kitchen
  20. Jack in the Box
  21. Papa John's
  22. Whataburger
  23. Jimmy John's
  24. Hardee's
  25. Zaxby's
  26. Culver's
  27. Five Guys
  28. Raising Cane's
  29. Wingstop
  30. Carl's Jr.
  31. Jersey Mike's
  32. Bojangles'
  33. In-N-Out Burger
  34. Steak 'n' Shake
  35. El Pollo Loco
  36. Qdoba
  37. Checkers / Rally's
  38. Firehouse Subs
  39. Del Taco
  40. Tim Hortons
  41. Moe's
  42. Papa Murphy's
  43. McAlister's Deli
  44. Jason's Deli
  45. Church's Chicken
  46. Shake Shack
  47. Marco's Pizza
  48. Baskin-Robbins
  49. Tropical Smoothie Cafe
  50. Auntie Anne's

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